Interface work alongside the NHS delivering clinical support both on-site and remotely, through a growing suite of clinical reviews.
Our first services met an identified need in primary care around bone health and fracture risk. From there, our range of clinical reviews has expanded, working with practices to design and develop services to meet their needs.
Each review is unique, designed and delivered in a way to best suit both the practice, and the long-term management of the condition. Whether focused on care optimisation or medicines management our services aim to provide the best support possible. This includes data interrogation, face to face clinics and remote support from our Service Support team.
Our full clinical service offering can be found here.
Alongside our therapy reviews, we have created a service dedicated to the Quality Outcomes Framework (QOF) and disease prevalence. Every time we attend a practice, we offer to produce a QOF Health Check, so progress can be monitored throughout the year. All Interface clinical review services consider QOF and look to increase practice prevalence where applicable, complementing our QOF Disease Prevalence Service.
Care Optimisation
Interface deliver bespoke care optimisation services to the NHS to support healthcare professionals and enhance the way that care is provided to their patients.
We understand the difficulties in caring for patients with a variety of co-morbidities. Interface can support the management of these patients, focusing on individual conditions and therapy areas to optimise treatment and enhance the patient’s overall care.
Within many of our key services, we incorporate a clinic element to support practices in managing patient workstreams. This patient interaction allows us to action any recommendations agreed by the practice GP through our Clinical Pharmacist. Education is the primary aim of these clinics, helping patients to understand their condition and maximise the benefits of their treatment.
Medicines Management
Medicines optimisation services form the basis of effective prescribing strategies in primary care and as such, they are fundamental elements of the services we deliver.
We work with NHS organisations to deliver independent clinical audits in a range of therapy areas to assist with clinical assessments, risk management and disease prevention. We take care to understand local formularies and guidelines to ensure all clinical support is in line with the priorities of the practice. As well as streamlining the prescribing process, we can also work with practices to provide support and educational advice to patients to improve compliance or optimise treatment.
Interface can also implement medicines management services through our bespoke diagnostic platforms, Attend2. These are individually tailored to specific chronic diseases and long-term conditions. Attend2 platforms enable national guidelines and best practice to be reinforced within general practice. Where gaps in care are identified, the Attend2 platforms allow action plans to be generated, clinical work to be implemented and improvements measured.
Service Support
We have a full time Service Support team working out of our Leeds Head Office who can help answer any questions about our reviews.
They can work with practices to:
Organise dates for our pharmacists to attend
Provide support following the completion of a review
Complete any remote dial-ins associated with our reviews
The Service Support team can also support patients directly via telephone or email. Through these channels, we can then report back to the practice on concordance, compliance and symptom-scoring data, ensuring patients are getting the best from their treatment.
Working remotely, Service Support can run clinical system searches to identify resource intense patients, perhaps those using appliances and meters that are non-standard, non-formulary and/or not cost effective. Once these patients are identified, Interface can provide tools to support their review and treatment.
Using these capabilities, the Service Support team can also provide clinical support around QOF and disease prevalence to ensure practices are rewarded properly for the care they deliver.
All
Belfast HSC Trust
Isle of Man HSC
Kearsley Medical Centre
NHS Airedale, Wharfedale and Craven CCG
NHS Ashford CCG
NHS Barking & Dagenham CCG
NHS Barnet CCG
NHS Barnsley CCG
NHS Basildon and Brentwood CCG
NHS Bassetlaw CCG
NHS Bath and North East Somerset CCG
NHS Bath and North East Somerset, Swindon and Wiltshire CCG
NHS Bedfordshire CCG
NHS Bedfordshire, Luton and Milton Keynes CCG
NHS Berkshire West CCG
NHS Bexley CCG
NHS Birmingham and Solihull CCG
NHS Black Country and West Birmingham CCG
NHS Blackburn with Darwen CCG
NHS Blackpool CCG
NHS Bolton CCG
NHS Bradford City CCG
NHS Bradford District and Craven CCG
NHS Bradford Districts CCG
NHS Brent CCG
NHS Brighton & Hove CCG
NHS Bristol, North Somerset and South Gloucestershire CCG
NHS Bromley CCG
NHS Buckinghamshire CCG
NHS Bury CCG
NHS Calderdale CCG
NHS Cambridgeshire and Peterborough CCG
NHS Camden CCG
NHS Cannock Chase CCG
NHS Canterbury and Coastal CCG
NHS Castle Point and Rochford CCG
NHS Central London (Westminster) CCG
NHS Cheshire CCG
NHS Chorley and South Ribble CCG
NHS City and Hackney CCG
NHS Coastal West Sussex CCG
NHS Corby CCG
NHS County Durham CCG
NHS Coventry and Rugby CCG
NHS Coventry and Warwickshire CCG
NHS Crawley CCG
NHS Croydon CCG
NHS Darlington CCG
NHS Dartford, Gravesham and Swanley CCG
NHS Derby and Derbyshire CCG
NHS Devon CCG
NHS Doncaster CCG
NHS Dorset CCG
NHS Dudley CCG
NHS Durham Dales, Easington and Sedgefield CCG
NHS Ealing CCG
NHS East and North Hertfordshire CCG
NHS East Berkshire CCG
NHS East Lancashire CCG
NHS East Leicestershire and Rutland CCG
NHS East Riding of Yorkshire CCG
NHS East Staffordshire CCG
NHS East Surrey CCG
NHS East Sussex CCG
NHS Eastbourne, Hailsham and Seaford CCG
NHS Eastern Cheshire CCG
NHS Enfield CCG
NHS Fareham and Gosport CCG
NHS Frimley CCG
NHS Fylde & Wyre CCG
NHS Gloucestershire CCG
NHS Great Yarmouth & Waveney CCG
NHS Greater Huddersfield CCG
NHS Greater Preston CCG
NHS Greenwich CCG
NHS Guildford and Waverley CCG
NHS Halton CCG
NHS Hambleton, Richmondshire and Whitby CCG
NHS Hammersmith and Fulham CCG
NHS Hampshire, Southampton and Isle of Wight CCG
NHS Haringey CCG
NHS Harrogate and Rural District CCG
NHS Harrow CCG
NHS Hartlepool and Stockton-on-Tees CCG
NHS Hastings & Rother CCG
NHS Havering CCG
NHS Herefordshire and Worcestershire CCG
NHS Herefordshire CCG
NHS Herts Valleys CCG
NHS Heywood, Middleton & Rochdale CCG
NHS High Weald Lewes Havens CCG
NHS Hillingdon CCG
NHS Horsham and Mid Sussex CCG
NHS Hounslow CCG
NHS Hull CCG
NHS Ipswich and East Suffolk CCG
NHS Isle of Wight CCG
NHS Islington CCG
NHS Kent and Medway CCG
NHS Kernow CCG
NHS Kingston CCG
NHS Kirklees CCG
NHS Knowsley CCG
NHS Lambeth CCG
NHS Leicester City CCG
NHS Lewisham CCG
NHS Lincolnshire CCG
NHS Lincolnshire East CCG
NHS Lincolnshire West CCG
NHS Liverpool CCG
NHS Luton CCG
NHS Manchester CCG
NHS Mansfield & Ashfield CCG
NHS Medway CCG
NHS Merton CCG
NHS Mid Essex CCG
NHS Milton Keynes CCG
NHS Morecambe Bay CCG
NHS Nene CCG
NHS Newark & Sherwood CCG
NHS Newcastle Gateshead CCG
NHS Newham CCG
NHS Norfolk & Waveney CCG
NHS North Central London CCG
NHS North Cumbria CCG
NHS North Durham CCG
NHS North East Essex CCG
NHS North East Hampshire and Farnham CCG
NHS North East Lincolnshire CCG
NHS North East London CCG
NHS North Hampshire CCG
NHS North Kirklees CCG
NHS North Lincolnshire CCG
NHS North Norfolk CCG
NHS North Staffordshire CCG
NHS North Tyneside CCG
NHS North West London CCG
NHS North West Surrey CCG
NHS North Yorkshire CCG
NHS Northamptonshire CCG
NHS Northumberland CCG
NHS Norwich CCG
NHS Nottingham and Nottinghamshire CCG
NHS Nottingham City CCG
NHS Nottingham North & East CCG
NHS Nottingham West CCG
NHS Oldham CCG
NHS Oxfordshire CCG
NHS Portsmouth CCG
NHS Redbridge CCG
NHS Redditch and Bromsgrove CCG
NHS Richmond CCG
NHS Rotherham CCG
NHS Rushcliffe CCG
NHS Salford CCG
NHS Sandwell and West Birmingham CCG
NHS Scarborough and Ryedale CCG
NHS Sheffield CCG
NHS Shropshire CCG
NHS Shropshire, Telford and Wrekin CCG
NHS Somerset CCG
NHS South Cheshire CCG
NHS South East London CCG
NHS South East Staffs and Seisdon Peninsular CCG
NHS South Eastern Hampshire CCG
NHS South Kent Coast CCG
NHS South Lincolnshire CCG
NHS South Norfolk CCG
NHS South Sefton CCG
NHS South Tees CCG
NHS South Tyneside CCG
NHS South Warwickshire CCG
NHS South West Lincolnshire CCG
NHS South West London CCG
NHS South Worcestershire CCG
NHS Southampton CCG
NHS Southend CCG
NHS Southport and Formby CCG
NHS Southwark CCG
NHS St Helens CCG
NHS Stafford and Surrounds CCG
NHS Stockport CCG
NHS Stoke on Trent CCG
NHS Sunderland CCG
NHS Surrey Downs CCG
NHS Surrey Heartlands CCG
NHS Surrey Heath CCG
NHS Sutton CCG
NHS Swale CCG
NHS Swindon CCG
NHS Tameside and Glossop CCG
NHS Tees Valley CCG
NHS Telford & Wrekin CCG
NHS Thanet CCG
NHS Thurrock CCG
NHS Tower Hamlets CCG
NHS Trafford CCG
NHS Vale of York CCG
NHS Vale Royal CCG
NHS Wakefield CCG
NHS Walsall CCG
NHS Waltham Forest CCG
NHS Wandsworth CCG
NHS Warrington CCG
NHS Warwickshire North CCG
NHS West Cheshire CCG
NHS West Essex CCG
NHS West Hampshire CCG
NHS West Kent CCG
NHS West Lancashire CCG
NHS West Leicestershire CCG
NHS West London (K&C & QPP) CCG
NHS West Norfolk CCG
NHS West Suffolk CCG
NHS West Sussex CCG
NHS Wigan Borough CCG
NHS Wiltshire CCG
NHS Wirral CCG
NHS Wolverhampton CCG
NHS WYICB Leeds Health & Care Partnership
NHS Wyre Forest CCG
Northern HSC Trust
Northern Ireland
South Eastern HSC Trust
Southern HSC Trust
Western HSC Trust
QOF Disease Prevalence Coding Support
Our Clinical Pharmacists are now able to offer coding support across a number of QOF domains