Interface Clinical Services has a dedicated remote Service Support department, with the ability to provide support to industry partners and patients alike all from our Leeds based head office.
This allows Interface to offer additional solutions, be it market access, research and development or pilot projects, in a timely and efficient manner and without the need to be on-site.
The Service Support team collate valuable data from ongoing research, trials or pilot projects which can be used to determine effective strategies and deliver proven treatments to patients in need of support.
Through the use of a variety of patient identification techniques, the pharmacists and technicians who work within the Service Support department, can stratify patients by clinical risk or resource consumption and offer practices the tools and support to review treatment and, if applicable, enable the use of innovative and cost efficient products and services.
In addition to facilitating the availability of new products, services and medical solutions, the Service Support team can provide patients with additional support via the telephone, email and specifically designed smartphone apps. This ensures that patients trialling new medical devices can not only request support and advice but they can also feedback vital information that enables our partners to deliver improved care solutions throughout the UK.