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Remote Patient Clinics

Remote Patient Clinics

All Remote only services products

In response to the COVID-19 pandemic, Interface are directly supporting practices and PCNs by providing remote clinics for patients with long term conditions.

The RCGP and BMA have issued guidance on prioritising workload during COVID-19. Interface can support primary care to maintain long term conditions reviews, including those in asthma, COPD and diabetes, along with appropriate transition of at risk warfarin patients. These reviews are deemed as essential workstreams for patients considered high risk.

Remote clinics can be delivered via telephone or video consultation. They can help to ensure patients are compliant with their treatment regimens alongside improved use of medical devices, such as inhalers and spacers, reducing the need for patients to visit their surgery.

Typically, a pharmacist led remote clinics will include:

  • Assessment of patient symptoms using validated screening questionnaires
  • Counselling of patients to support improved understanding and adherence to prescribed treatments
  • Facilitate necessary treatment interventions to support the management of patients with long term conditions (in accordance with clinical guidelines and under practice direction)

In addition, our clinical pharmacists can provide patients with educational materials and signpost them to the latest guidance around COVID-19.

For more information on remote clinics for patients with long term conditions and how Interface pharmacists can support practices and PCNs, please contact us or apply.


Having access to this service really helped us deliver enhanced COPD care to our patients. The pharmacist running the clinics was able to review treatments and the recommendations that were made were appropriate and were all signed off before being applied to the patient record. Communication with the pharmacist was good and they were able to be flexible to meet the needs of the practice. Would fully recommend the service.


Interface takes the spread of COVID-19 extremely seriously. Our priority is the safety of patients, employees, NHS staff and their families. We’re adapting our services to deliver clinical support remotely including the patient clinics incorporated within many of our reviews.

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We're currently preparing for some exciting new updates. Payments are paused but you can register your interest in a service and a member of our team will be in touch to help with your order.



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