To achieve NHS Business Partner status, ICS is defined as, ‘an organisation that, whilst remaining independent, works closely with NHS organisations and shares common goals for providing high standards of healthcare directly to patients,’ an ethos that ICS has promoted since the company’s inception in 2004.
This ethos, combined with the clinical capabilities of a nationwide team of pharmacists, means that ICS have developed an in-depth working knowledge of the NHS at local, regional and national levels, which is effectively applied on a daily basis to work towards improving patient experience and outcomes.
With an ever increasing pharmacist presence within primary care, ICS can assist practices and clinicians to optimise their medicines management through pharmacist services and ensure that patients have increased access to expert clinical advice by enabling patient clinics and face-to-face or remote educational services.
Whilst clinical pharmacist services are key within a primary care setting, ICS can continue their support through to secondary and social care settings, offering insight in to care regimes throughout the patient journey in order to enhance knowledge, services and performance.
All services ICS provide to the NHS include return on investment analysis, demonstrating compelling financial outcomes as well improved clinical outcomes. Some services have attracted sponsorship from Clinical Commissioning Groups (CCGs), Health boards, GP federations and industry partners who are active in the therapy areas to which they relate, this means that some ICS services can be offered for free at the point of delivery.