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Service Development Lead

IQVIA is recruiting in AREA for a highly motivated experienced individual

You will be responsible for generating new business for the company by driving the uptake of existing and new company services at a strategic level within the region (inc. NHS).

Fill in the form and upload your CV to send Interface an application for this vacancy. We will get back to you as soon as possible.



    Uploading your CV indicates your agreement for Interface to retain your CV on record for up to 3 years for the purpose of considering whether there are any opportunities that may be of interest to you. Your CV will only be accessible to HR staff and vacancy managers at the company and will not be shared with any third parties. If you would like us to delete your CV from our records at any time, please email to request this.

    About the role

    The role:


    • To set and maintain the highest levels of professional conduct whilst representing the company and demonstrate an exemplary attitude that is supportive of colleagues and broader company objectives.
    • To generate uptake of existing company services through – Facilitating reactive support to NHS organisations through approved platforms
      • Uptake of industry supported proactive services by an NHS organisation i.e., Primary Care Networks
      • Facilitating joint and partnership working programmes between industry and the NHS
      • Uptake of remote service offerings at a strategic level by an NHS organisation
      • Uptake of NHS contracted services
      • Driving uptake and patient recruitment objectives for our clinical research activities.
    • To ensure service introduction and facilitation meets all company, and where relevant, industry approved, regulation and governance for doing so.
    • To ensure new services meet the financial objectives and contractual terms and conditions as defined by the contracts department.
    • To support the clinical team in the effective identification and development of strategic NHS decision makers to maximise the uptake of services within the region.
    • Maintain accurate, up to date and appropriate records in the relevant systems at all times, stratifying organisation according to income potential and strategic importance using the customer engagement model.
    • Develop account plans, prioritise activity and maintain appropriate levels of regular, personnel and marketing contact, working with marketing colleagues to initiate, develop and support marketing campaigns as appropriate.
    • To communicate effectively within the regional team to ensure that the service aims and objectives, associated with new business for the region, are effectively understood. These communications should also aim to assist with regional resource planning and service delivery readiness taking account of new business pipeline.
    • To communicate effectively with the department leads across service design, regulatory, accounts, marketing, finance and clinical operations to ensure opportunities to further the company objectives are realised and support the correction of areas of underperformance within the bounds of our services, staff performance and systems.
    • To communicate effectively with industry representatives and budget holders involved in joint and partnership working programmes and with NHS organisations receiving INTERFACE services.
    • To establish communications with key decision makers local NHS and industry sectors that support uptake and successful delivery of company services. This should include a network of NHS organisations to be given priority for new services as a result of successful historical service delivery and on-going communication.
    • To project manage new business delivery through the monitoring of activity data and outcomes to ensure budgetary commitments are achieved, business objectives are met, key stakeholders are engaged, and internal communications are in place that support successful service delivery.
    • To develop and maintain a full awareness of NHS structures, policy and initiatives.
    • To act in a professional manner at all times and fulfil any other duties which may be required to benefit the Company.

    You need:


    • A UK driving licence (no more than 6 points)
    • Desire to succeed in a professional environment
    • Proven track record of success in previous roles or at university / college
    • Educated to degree level or equivalent
    • Strong business insights and business planning skills


    At IQVIA, your contributions will be rewarded with:


    • Excellent Salary, Bonus & Company Car
    • Life Assurance & Pension Additional Voluntary
    • Benefits available including:
      • Health Insurance (Dental, Health Screen and Optical)
      • Health Clubs and Gym Discounts
      • Give as You Earn
      • Private Health Insurance

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